Refund Policy:
No refunds will be issued for missed sessions. Whenever possible, we will reschedule missed sessions.
All refund requests must be sent by email to info@slhsoccer.com.
If the Club is unable to form a team in a given category, registration fees will be refunded in full.
The $30 administration fee is non-refundable.
Affiliation fees are non-refundable once the season has started.
Spordle platform fees are never refundable.
Academy, CDC Development, and Teen League :
Refund requests received before May 1, 2026 will be granted, minus the administration fee.
Refund requests received after May 1, 2026 and before June 1, 2026 will be granted at 50%, minus the administration fee.
No refund requests will be accepted after June 1, 2026.
CDC Excellence and Competitive U13–21:
Refund requests received before April 15, 2026 will be granted, minus the administration fee.
Refund requests received after April 15, 2026 and before May 15, 2026 will be granted at 50%, minus the administration fee.
No refund requests will be accepted after May 15, 2026.
LDP and Semi-Pro League:
No refunds. Please refer to the player contract.
Injury refunds or exceptional cases:
Any refund request due to injury must include a valid doctor’s note stating that the player is unable to participate in the program, including the dates during which the player cannot take part in sport.
Any refund request for an exceptional case will be reviewed by the CSSLH. Supporting documentation may be required. It is at the club’s discretion to determine whether a case qualifies as exceptional.
* Please note that processing any refund request may take up to 6 weeks.
The club is not responsible for any money paid directly to a team, coach, or official and will not be required to issue such a refund.